I have actually emailed/called/texted the business numerous times with no action. I have requested a refund and nobody has addressed me - Slabway Massage Chair. I would suggest not to waste your tough generated income on this company. I will be calling the Attorney general of the United States to file a complaint concerning SLAB. Buyer Beware!!!!!! Hey There Michael, We genuinely are sorry for the clear aggravation and inconvenience you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was produced December 4th and that there was a label produced on December 7. Your bundle was identified and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present situations affecting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Amazon).
We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation fee was informed it will shipped in 3 days. Employed 3 days stated it shipped 4 days ago after a week they do not respond to the phone and tell you to chat with their site which never ever answer you back. They will keep you waiting sent out several e-mail with the same reaction will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This company is a rip-off and I'm going to do my finest in finding a legal representative to spend enough cash to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it considering that I have actually tried to call Slabway various times by means of e-mail phone calls and have yet been able to speak to a live individual I continually get emails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours before a representative contacts me once again I get another e-mail specifying that they're closing the RMA support ticket I've been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I receive from their support teams I believe any person seeking to buy any of their items should extremely take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse situated on the back of your chair (Slabway One Massage Chair). We have actually gotten no further communication from you notifying us if that solved your concern. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide a good experience to each and every consumer. We acknowledge that we stopped working to miss out on the mark in this circumstances. For that we say sorry - Slabway Massage Chair Review. We await your reaction. Thank YouI purchased a foot massager. Website said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat online website. I got in touch with chat, stated "presently responding in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "regular wait time 5-15 minutes.
I believe this place is a rip-off and i am going to call credit card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this improperly run outfit (if they are a real attire). PURCHASER BE CAREFUL!!!!!! Hello Ian, We regards regret any disappointment or inconvenience you have actually experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We comprehend this is not the experience you were buying into, and we do value your understanding of the existing situations affecting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to fizzle in this instance. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you've been pleased with your purchase and discover great usage of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery with no more explanation!? I've called several times, sent out emails used the chat widget they recommended and likewise connected to them through all social media platforms and no response no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hello Tonya, We truly regret the clear aggravation and trouble you have experienced regarding your current order with Slabway (Slabway Massage Chair Reviews). This is not our objective and not the experience we want for our consumer.
This was because of a mistake in interaction with the pickup at our satisfaction center. Your bundle was identified and all set for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the need (Slabway Massage Chair Reviews). As such, we have also been unable to guarantee our shipping time frames with the exact same certainty we previously had the ability to.
In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources readily available to us to supply an excellent experience to each and every customer (Slabway Massage Chair Amazon).
For that we apologize. Our records reveal that you have gotten the complete refunds as requested. We hope for the opportunity to restore your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I immediately attempted to cancel my order. I sent an e-mail I called on the phone, for which there was no reaction. It was now approximately 12:20. I lastly received a reaction by Monday early morning informing me the order had actually shipped.
Nevertheless, it was not deliverable since they had an incorrect home number. I contacted UPS and asked them to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it known that they are charging double or more of the expense of their items.
It is your duty to do so. You will be taken benefit of if you do not. I received my foot massager and it worked as soon as then stopped. Now nobody selects up the phone and will not answer their own chat bot. It's outrageous. I want my cash back. Hey there Francis, We are sorry for any frustration you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our customer support since late. Their refund policy for their incompetence is outrageous. Do not do service with these people. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it triggered me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I want I would have read their reviews before buying from this business.
I will keep your company on blast for this - Slabway Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund which you picked the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you wish to continue with the return process you've started, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Business Profiles might not be recreated for sales or advertising purposes. BBB Business Profiles are provided entirely to help you in exercising your own best judgment.
However, BBB does not verify the precision of info supplied by 3rd parties, and does not ensure the accuracy of any details in Business Profiles - Slabway Massage Chair Reviews. When thinking about complaint info, please take into consideration the business's size and volume of transactions, and understand that the nature of problems and a company's responses to them are typically more crucial than the number of complaints.
BBB Company Profiles go through alter at any time. If you select to do service with this business, please let the service understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Shiatsu Massage Chair Reviews.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is excellent - Slabway Massage Chair Reviews...
Massage Chairs are complicated makers with great deals of moving parts and advanced computer system components, so things can fail. But it's very little different from a vehicle, it depends on how you utilize it and how you look after it that will identify for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can take place during delivery.