I have emailed/called/texted the business numerous times with no action. I have requested a refund and nobody has answered me - Slabway Shiatsu Massage Chair Reviews. I would recommend not to waste your difficult made money on this company. I will be contacting the Lawyer General to file a problem regarding SLAB. Purchaser Be Careful!!!!!! Hey Michael, We best regards regret the clear aggravation and trouble you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was created December fourth which there was a label developed on December 7. Your plan was identified and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current circumstances impacting our providers nationwide. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Reviews).
We recognize that we failed to miss the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment charge was informed it will shipped in 3 days. Hired 3 days stated it shipped 4 days ago after a week they do not address the phone and tell you to talk with their site which never ever address you back. They will keep you waiting sent out numerous e-mail with the exact same response will get back with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my best in discovering a lawyer to spend enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we got rid of from package set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I have actually tried to contact Slabway numerous times through e-mail call and have yet had the ability to speak to a live individual I continuously get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email specifying that they're closing the RMA assistance ticket I've been attempting to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad reaction that I obtain from their assistance teams I think any person looking to acquire any of their products ought to highly look at all their feedback's I have no idea the actual count of how many bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you inspect the fuse located on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have received no further interaction from you informing us if that resolved your concern. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources readily available to us to supply a good experience to each and every customer. We acknowledge that we failed to miss the mark in this circumstances. For that we say sorry - Slabway Massage Chair. We await your response. Thank YouI bought a foot massager. Website said 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat on the web site. I contacted chat, said "presently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "regular wait time 5-15 mins.
I believe this place is a rip-off and i am going to get in touch with charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this inadequately run clothing (if they are a genuine outfit). PURCHASER BEWARE!!!!!! Hello Ian, We genuinely are sorry for any aggravation or hassle you have experienced. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday (Slabway Shiatsu Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We recognize that we failed to miss the mark in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway One Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment with no further description!? I have actually called several times, sent out e-mails utilized the chat widget they recommended and likewise connected to them by means of all social media platforms and no reaction no reply just no description.
I would like a full refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hello Tonya, We truly are sorry for the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intent and not the experience we want for our consumer.
This was because of a mistake in communication with the pickup at our fulfillment facility. Your package was identified and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to satisfy the need (Slabway Massage Chair Reviews). As such, we have likewise been not able to ensure our shipping time frames with the exact same certainty we previously had the ability to.
In relation to your experience with our customer service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources offered to us to provide a great experience to each and every consumer (Reviews Of Slabway Massage Chair).
For that we ask forgiveness. Our records reveal that you have actually gotten the full refunds as asked for. We hope for the opportunity to restore your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the product they were offering could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly attempted to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no action. It was now approximately 12:20. I finally got an action by Monday morning informing me the order had delivered.
Nevertheless, it was not deliverable because they had an inaccurate apartment or condo number. I called UPS and inquired to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be taken benefit of if you do not. I received my foot massager and it worked as soon as then stopped. Now no one selects up the phone and will not address their own chat bot. It's ludicrous. I desire my refund. Hey there Francis, We are sorry for any disappointment you have experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our client support since late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it as soon as and it caused me sever pain. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair $1499.98. The power of social networks. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund which you selected the option to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you want to proceed with the return process you have actually started, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Company Profiles may not be reproduced for sales or promotional purposes. BBB Service Profiles are supplied entirely to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of details supplied by 3rd parties, and does not ensure the precision of any info in Company Profiles - Slabway Massage Chair Amazon. When thinking about complaint info, please consider the company's size and volume of deals, and understand that the nature of complaints and a company's reactions to them are typically more vital than the variety of complaints.
BBB Service Profiles go through change at any time. If you choose to do organization with this service, please let business know that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not back any product, service or organization - Slabway Massage Chair Review.
On The Area Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is fantastic - Slabway Full Body Massage Chair...
Massage Chairs are complicated machines with great deals of moving parts and advanced computer system elements, so things can go wrong. However it's not much different from a car, it depends on how you use it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can occur throughout delivery.