I have emailed/called/texted the company several times with no reaction. I have asked for a refund and no one has actually answered me - Slabway Massage Chair. I would recommend not to lose your difficult made money on this company. I will be calling the Attorney general of the United States to file a problem regarding PIECE. Buyer Be Careful!!!!!! Hello Michael, We best regards are sorry for the clear frustration and hassle you have experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth which there was a label created on December 7. Your bundle was labeled and ready for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the present situations impacting our providers nationwide. In relation to your experience with our consumer service team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload (Reviews Of Slabway Massage Chair).
We acknowledge that we failed to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with an invoice Number ******************** for 1297.
00 installation charge was informed it will shipped in 3 days. Employed 3 days said it delivered 4 days ago after a week they do not address the phone and inform you to chat with their site which never address you back. They will keep you waiting sent out numerous email with the exact same action will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This business is a scam and I'm going to do my best in finding an attorney to invest enough money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it because I have actually attempted to call Slabway numerous times through e-mail call and have actually yet been able to talk with a live individual I continuously get e-mails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours prior to a representative contacts me again I get another email stating that they're closing the RMA assistance ticket I have actually been attempting to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad action that I receive from their support teams I believe any person looking to acquire any of their items ought to highly look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair). We have actually gotten no more interaction from you informing us if that resolved your concern. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to offer a great experience to each and every consumer. We recognize that we stopped working to fizzle in this circumstances. For that we apologize - Slabway Shiatsu Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the web site. I got in touch with chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "typical wait time 5-15 mins.
I think this place is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this inadequately run clothing (if they are a real attire). PURCHASER BEWARE!!!!!! Hey Ian, We genuinely are sorry for any aggravation or hassle you have actually experienced. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been unable to fulfill the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our carriers nationwide. In relation to your experience with our customer care team, we comprehend that our service has actually taken a hit this holiday season (Slabway Full Body Massage Chair). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we stopped working to fizzle in this circumstances. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment with no further description!? I have actually called numerous times, sent out e-mails used the chat widget they recommended and likewise reached out to them via all social networks platforms and no response no reply simply no description.
I would like a complete refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hello Tonya, We truly regret the clear aggravation and hassle you have actually experienced regarding your current order with Slabway (Slabway Massage Chair Review). This is not our intention and not the experience we want for our customer.
This was because of an error in communication with the pickup at our fulfillment facility. Your plan was identified and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to satisfy the need (Slabway Massage Chair Review). As such, we have actually also been not able to guarantee our shipping amount of time with the exact same certainty we formerly had the ability to.
In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources offered to us to offer an excellent experience to each and every client (Slabway Shiatsu Massage Chair Reviews).
For that we say sorry. Our records show that you have received the complete refunds as requested. We wish for the chance to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be postponed.
I found the product they were selling might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away tried to cancel my order. I sent an e-mail I contacted the phone, for which there was no action. It was now around 12:20. I lastly got an action by Monday morning informing me the order had shipped.
However, it was not deliverable since they had an inaccurate home number. I contacted UPS and asked them to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be made the most of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one selects up the phone and will not answer their own chat bot. It's ridiculous. I want my money back. Hello Francis, We are sorry for any disappointment you have experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do service with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it once and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund which you picked the choice to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you want to continue with the return process you have actually started, we ask that you please reply to the support email thread verifying you 'd with to continue. BBB Business Profiles may not be reproduced for sales or advertising functions. BBB Company Profiles are offered entirely to assist you in exercising your own best judgment.
However, BBB does not verify the precision of info offered by 3rd parties, and does not guarantee the accuracy of any details in Business Profiles - Slabway Full Body Massage Chair. When considering grievance details, please take into account the business's size and volume of deals, and understand that the nature of grievances and a company's actions to them are typically more important than the variety of problems.
BBB Business Profiles go through alter at any time. If you choose to do business with this business, please let the service understand that you contacted BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway One Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. We believe chair massage is great - Slabway Full Body Massage Chair...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer system parts, so things can go wrong. However it's not much various from a vehicle, it depends upon how you utilize it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can take place during delivery.