I have emailed/called/texted the business a number of times without any response. I have asked for a refund and no one has actually addressed me - Slabway Massage Chair Special Discount. I would recommend not to squander your difficult generated income on this company. I will be contacting the Chief law officer to file a complaint concerning PIECE. Purchaser Beware!!!!!! Hello There Michael, We truly regret the clear disappointment and inconvenience you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December fourth which there was a label produced on December 7. Your package was labeled and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the existing scenarios affecting our carriers nationwide. In relation to your experience with our customer service team, we understand that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair Reviews).
We recognize that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment charge was told it will shipped in 3 days. Employed 3 days said it delivered 4 days ago after a week they do not address the phone and tell you to chat with their site which never address you back. They will keep you waiting sent a number of e-mail with the very same action will return with you later on.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This company is a scam and I'm going to do my finest in discovering a lawyer to spend enough cash to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took 2 days once it was packed on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a full recline mode and has not came out of it since I have actually tried to get in touch with Slabway numerous times through e-mail call and have actually yet been able to speak to a live individual I continuously get emails back from them specifying that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email stating that they're closing the RMA assistance ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this company due to the piss poor response that I receive from their support teams I think any person wanting to purchase any of their items ought to extremely look at all their feedback's I have no idea the real count of how many bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies concerning the performance problems you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Pic.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com recommending that you check the fuse situated on the back of your chair (Slabway Massage Chair). We have gotten no additional communication from you notifying us if that solved your problem. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide an excellent experience to each and every consumer. We recognize that we stopped working to fizzle in this circumstances. For that we say sorry - Slabway Massage Chair Amazon. We await your response. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. States to get on chat on the internet website. I called chat, said "presently replying in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot says "normal wait time 5-15 minutes.
I think this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this improperly run outfit (if they are a genuine attire). BUYER BE CAREFUL!!!!!! Hi There Ian, We sincerely regret any frustration or trouble you have actually experienced. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to fulfill the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we stopped working to miss the mark in this instance. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Put an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called several times, sent out emails used the chat widget they recommended and likewise connected to them via all social media platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hi Tonya, We seriously are sorry for the clear frustration and hassle you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair Reviews). This is not our intent and not the experience we desire for our customer.
This was due to a mistake in interaction with the pickup at our satisfaction facility. Your plan was labeled and ready for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have actually been unable to fulfill the need (Slabway Massage Chair). As such, we have also been unable to ensure our shipping timespan with the very same certainty we formerly were able to.
In relation to your experience with our customer support team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources readily available to us to provide a great experience to each and every client (Slabway Shiatsu Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the full refunds as asked for. We wish for the chance to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I discovered the item they were offering could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent out an email I got in touch with the phone, for which there was no reaction. It was now around 12:20. I lastly got a reaction by Monday morning informing me the order had shipped.
Nevertheless, it was not deliverable due to the fact that they had an incorrect home number. I contacted UPS and inquired to return to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the cost of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I received my foot massager and it worked once then stopped. Now nobody chooses up the phone and will not answer their own chat bot. It's ludicrous. I desire my cash back. Hi Francis, We regret any disappointment you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our customer support as of late. Their refund policy for their incompetence is absurd. Do not do service with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it when and it triggered me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their reviews before buying from this company.
I will keep your company on blast for this - Slabway One Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was approved for a refund which you selected the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you want to proceed with the return procedure you have actually initiated, we ask that you please reply to the support e-mail thread validating you 'd with to continue. BBB Company Profiles might not be reproduced for sales or promotional functions. BBB Company Profiles are supplied solely to help you in exercising your own finest judgment.
Nevertheless, BBB does not confirm the precision of info offered by 3rd celebrations, and does not ensure the precision of any details in Organization Profiles - Slabway Massage Chair. When considering problem details, please take into consideration the company's size and volume of deals, and understand that the nature of complaints and a firm's actions to them are frequently more crucial than the number of complaints.
BBB Business Profiles go through alter at any time. If you choose to do organization with this business, please let the service understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or organization - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair...
Massage Chairs are complex devices with great deals of moving parts and advanced computer elements, so things can go incorrect. But it's not much different from a vehicle, it depends on how you utilize it and how you look after it that will figure out how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and contusions that can take place during shipment.