I have actually emailed/called/texted the company several times with no action. I have requested a refund and nobody has answered me - Slabway Massage Chair Special Discount. I would recommend not to lose your difficult made money on this business. I will be getting in touch with the Lawyer General to file a problem regarding PIECE. Purchaser Be Careful!!!!!! Hello There Michael, We best regards regret the clear frustration and trouble you have experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was produced December 4th and that there was a label developed on December 7. Your bundle was labeled and prepared for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the current scenarios affecting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair).
We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation cost was told it will delivered in 3 days. Employed 3 days stated it shipped 4 days ago after a week they do not respond to the phone and tell you to talk with their website which never ever address you back. They will keep you waiting sent several e-mail with the exact same response will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a scam and I'm going to do my best in discovering an attorney to spend sufficient money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it since I've attempted to contact Slabway numerous times by means of e-mail telephone call and have actually yet had the ability to talk with a live person I constantly get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Unfavorable feedback on this company due to the piss bad reaction that I receive from their assistance teams I think anyone aiming to purchase any of their products ought to highly take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair Reviews.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Slabway Massage Chair Reviews). We have gotten no more communication from you notifying us if that solved your problem. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources offered to us to provide a great experience to each and every consumer. We recognize that we stopped working to fizzle in this instance. For that we say sorry - Slabway Shiatsu Massage Chair. We await your response. Thank YouI purchased a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that simply keeps duplicating. States to get on chat on the internet website. I called chat, stated "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I believe this place is a scam and i am going to contact charge card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this badly run clothing (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hey There Ian, We best regards regret any disappointment or inconvenience you have actually experienced. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present scenarios affecting our providers nationwide. In relation to your experience with our customer care group, we understand that our service has taken a hit this holiday season (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our team's workload.
We recognize that we stopped working to miss the mark in this circumstances. For that we apologize. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Positioned an order on 12/4/20 and the order was canceled mid delivery with no further explanation!? I have actually called multiple times, sent out e-mails utilized the chat widget they recommended and also reached out to them via all social networks platforms and no action no reply just no description.
I would like a complete refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hey Tonya, We regards regret the clear disappointment and inconvenience you have experienced regarding your current order with Slabway (Slabway Massage Chair $1499.98). This is not our intention and not the experience we desire for our customer.
This was because of a mistake in interaction with the pickup at our satisfaction center. Your package was identified and ready for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the demand (Slabway Massage Chair Review). As such, we have actually also been unable to guarantee our shipping time frames with the same certainty we previously were able to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every consumer (Slabway One Massage Chair).
For that we ask forgiveness. Our records show that you have gotten the full refunds as requested. We hope for the opportunity to regain your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I right away tried to cancel my order. I sent an email I called on the phone, for which there was no action. It was now approximately 12:20. I finally got a reaction by Monday early morning telling me the order had actually delivered.
However, it was not deliverable because they had an inaccurate apartment number. I called UPS and asked to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your obligation to do so. You will be made the most of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and won't address their own chat bot. It's outrageous. I want my refund. Hello there Francis, We are sorry for any frustration you have experienced concerning the performance of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is ridiculous. Do not do service with these people. Go through ******. I bought a foot massager Nov 26, utilized it once and it caused me sever discomfort. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their reviews before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was authorized for a refund which you selected the option to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to continue with the return process you have actually started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Business Profiles might not be reproduced for sales or marketing purposes. BBB Company Profiles are provided exclusively to help you in exercising your own best judgment.
However, BBB does not confirm the accuracy of information offered by 3rd parties, and does not ensure the accuracy of any information in Company Profiles - Slabway Massage Chair $1499.98. When thinking about complaint information, please take into account the business's size and volume of transactions, and comprehend that the nature of complaints and a company's responses to them are typically more vital than the variety of problems.
BBB Business Profiles undergo change at any time. If you choose to do service with this service, please let business understand that you got in touch with BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Location and East Bay chair massage expert. Our company believe chair massage is great - Slabway Massage Chair...
Massage Chairs are complicated devices with great deals of moving parts and advanced computer components, so things can go incorrect. But it's not much various from an automobile, it depends on how you utilize it and how you look after it that will figure out the length of time it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and bruises that can take place throughout delivery.