I have emailed/called/texted the company several times without any response. I have actually asked for a refund and nobody has actually answered me - Slabway Massage Chair Review. I would suggest not to squander your hard earned cash on this business. I will be calling the Attorney general of the United States to submit a complaint relating to SLAB. Purchaser Be Careful!!!!!! Hello Michael, We regards are sorry for the clear disappointment and inconvenience you have actually experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was created December fourth which there was a label developed on December 7. Your package was labeled and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to satisfy the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair).
We recognize that we failed to miss out on the mark in this circumstances. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will delivered in 3 days. Contacted 3 days stated it delivered 4 days back after a week they do not address the phone and inform you to chat with their site which never address you back. They will keep you waiting sent a number of e-mail with the same response will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This business is a rip-off and I'm going to do my finest in discovering a legal representative to spend enough cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually attempted to call Slabway various times through e-mail call and have actually yet had the ability to talk to a live person I continually get emails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail specifying that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Negative feedback on this company due to the piss bad reaction that I get from their assistance teams I believe anybody seeking to buy any of their items should highly look at all their feedback's I have no concept the real count of how many bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway One Massage Chair). We have actually gotten no more interaction from you notifying us if that solved your problem. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources offered to us to supply an excellent experience to each and every client. We recognize that we stopped working to miss out on the mark in this instance. For that we apologize - Slabway Full Body Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. States to get on chat on the web website. I called chat, said "presently replying in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this place is a scam and i am going to get in touch with credit card to stop payment. Slabway Shiatsu Massage Chair. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a genuine attire). PURCHASER BEWARE!!!!!! Hey There Ian, We seriously regret any frustration or inconvenience you have experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to meet the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Special Discount. Placed an order on 12/4/20 and the order was canceled mid delivery with no more explanation!? I've called numerous times, sent e-mails utilized the chat widget they suggested and also reached out to them by means of all social networks platforms and no reaction no reply just no description.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We genuinely regret the clear disappointment and inconvenience you have experienced regarding your current order with Slabway (Slabway Shiatsu Massage Chair). This is not our intent and not the experience we desire for our client.
This was due to a mistake in communication with the pickup at our satisfaction facility. Your bundle was labeled and prepared for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to meet the need (Slabway Massage Chair Review). As such, we have actually likewise been unable to guarantee our shipping amount of time with the very same certainty we previously had the ability to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to provide a good experience to each and every consumer (Reviews Of Slabway Massage Chair).
For that we say sorry. Our records show that you have received the full refunds as requested. We wish for the opportunity to regain your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the product they were offering could be acquired for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent an e-mail I called on the phone, for which there was no action. It was now approximately 12:20. I finally received an action by Monday early morning telling me the order had shipped.
However, it was not deliverable because they had an inaccurate apartment number. I contacted UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the expense of their products.
It is your duty to do so. You will be taken benefit of if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and won't answer their own chat bot. It's outrageous. I want my money back. Hi Francis, We are sorry for any frustration you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is ludicrous. Do not do organization with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was authorized for a refund and that you selected the alternative to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you would like to continue with the return procedure you've initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Company Profiles might not be replicated for sales or advertising purposes. BBB Service Profiles are offered exclusively to help you in exercising your own best judgment.
Nevertheless, BBB does not confirm the accuracy of information offered by 3rd parties, and does not ensure the precision of any information in Company Profiles - Slabway Massage Chair Reviews. When considering problem information, please consider the company's size and volume of transactions, and understand that the nature of problems and a company's actions to them are often more vital than the number of grievances.
BBB Service Profiles go through change at any time. If you select to do organization with this service, please let business know that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Shiatsu Massage Chair Reviews.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair Pic...
Massage Chairs are complex devices with lots of moving parts and advanced computer system components, so things can go wrong. However it's very little various from a car, it depends on how you utilize it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and bruises that can occur during delivery.