I have actually emailed/called/texted the business numerous times with no action. I have requested a refund and no one has actually answered me - Slabway Shiatsu Massage Chair. I would suggest not to waste your difficult made cash on this business. I will be calling the Chief law officer to submit a grievance relating to PIECE. Buyer Beware!!!!!! Hey There Michael, We truly are sorry for the clear frustration and inconvenience you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was produced December fourth which there was a label created on December 7. Your package was identified and prepared for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Shiatsu Massage Chair Reviews).
We acknowledge that we stopped working to fizzle in this instance. For that we apologize. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Hired 3 days stated it delivered 4 days ago after a week they do not answer the phone and inform you to chat with their website which never ever address you back. They will keep you waiting sent a number of email with the same action will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This company is a scam and I'm going to do my finest in finding a legal representative to invest enough cash to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it because I have actually tried to contact Slabway various times via email call and have actually yet had the ability to speak with a live person I constantly get emails back from them stating that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me again I get another e-mail mentioning that they're closing the RMA assistance ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this company due to the piss bad action that I obtain from their support groups I believe any person aiming to buy any of their items must extremely look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality problems you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse located on the back of your chair (Slabway Full Body Massage Chair). We have actually gotten no further communication from you informing us if that fixed your concern. In relation to your experience with our client service group, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to supply a great experience to each and every customer. We recognize that we failed to fizzle in this circumstances. For that we apologize - Slabway Shiatsu Massage Chair Reviews. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day delivery time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat on the internet website. I got in touch with chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot states "normal wait time 5-15 minutes.
I believe this location is a fraud and i am going to call charge card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND purchasing anything from this improperly run outfit (if they are a genuine attire). PURCHASER BEWARE!!!!!! Hi There Ian, We seriously regret any disappointment or hassle you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to satisfy the need.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the existing situations impacting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday (Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We recognize that we failed to miss the mark in this circumstances. For that we apologize. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and find excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Amazon. Placed an order on 12/4/20 and the order was canceled mid shipment with no further explanation!? I've called multiple times, sent e-mails used the chat widget they recommended and also connected to them via all social media platforms and no response no reply just no explanation.
I would like a complete refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hey There Tonya, We all the best are sorry for the clear frustration and trouble you have experienced concerning your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intention and not the experience we want for our consumer.
This was because of a mistake in interaction with the pickup at our fulfillment facility. Your package was identified and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the need (Slabway Massage Chair $1499.98). As such, we have also been not able to ensure our shipping timespan with the same certainty we previously had the ability to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload. We are doing all that we can with the resources offered to us to offer a good experience to each and every client (Slabway Full Body Massage Chair).
For that we say sorry. Our records reveal that you have actually received the complete refunds as asked for. We hope for the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were selling could be bought for $67. 99 and $87. 99 on Amazon with totally free shipping. I instantly tried to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now roughly 12:20. I lastly received a response by Monday early morning telling me the order had actually delivered.
However, it was not deliverable since they had an inaccurate home number. I got in touch with UPS and asked them to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked once then stopped. Now no one picks up the phone and will not answer their own chat bot. It's absurd. I want my refund. Hi Francis, We are sorry for any disappointment you have experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer support since late. Their refund policy for their incompetence is ludicrous. Do refrain from doing organization with these people. Go through ******. I bought a foot massager Nov 26, used it as soon as and it triggered me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your business on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not fit your needs. Our records reveal that your order was approved for a refund which you chose the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to proceed with the return process you have actually started, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Service Profiles may not be reproduced for sales or promotional purposes. BBB Organization Profiles are provided solely to help you in exercising your own finest judgment.
However, BBB does not verify the precision of information offered by 3rd parties, and does not ensure the precision of any info in Service Profiles - Slabway Shiatsu Massage Chair Reviews. When considering problem info, please consider the company's size and volume of deals, and understand that the nature of grievances and a firm's responses to them are typically more crucial than the variety of grievances.
BBB Company Profiles are subject to change at any time. If you pick to do organization with this company, please let business know that you got in touch with BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is great - Reviews Of Slabway Massage Chair...
Massage Chairs are intricate makers with lots of moving parts and advanced computer elements, so things can fail. However it's not much different from a vehicle, it depends upon how you utilize it and how you look after it that will figure out how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and swellings that can take place throughout delivery.